Responsible gambling
Gambling is not a source of income. Only stake money you can afford to lose, and set limits on your time and spending before you play. Never chase losses by placing more bets.
Know your limits
Take regular breaks. Money needed for rent, bills or other essential expenses should never be part of your gambling budget. Do not gamble under the influence of alcohol or drugs, or when you cannot concentrate.
If you spend more time or money than planned, hide your losses or borrow money to gamble, stop playing and seek support. The same applies if gambling is causing conflict with people close to you or affecting your responsibilities.
Requesting self-exclusion
You can request voluntary self-exclusion from Spinimax by emailing [email protected]. State clearly that you want to be fully excluded from gambling and specify how long the exclusion should last. The minimum period is 24 hours.
Processing can take up to 10 working days. Your exclusion may not be active until it has been confirmed. Do not continue playing in the meantime or open another account to get around the exclusion. For questions, contact Customer support.
Independent support
SOS Spielsucht Free, anonymous telephone counselling in Switzerland for people affected by gambling and their families. 0800 040 080 Available around the clock.
Gambling Therapy Free online support for gambling-related problems. You can speak to an adviser through text-based live support, with help available in several languages.
No gambling for minors
You must be at least 18 years old to play. Where a higher local minimum age applies, that age takes precedence. Keep login details and payment information away from children. Never leave a logged-in player account unattended, and protect shared devices with a passcode.