To log in, use your email address or username and your password. The same login details work on your computer, Android phone and iPhone.
Only use “Remember me” on a device that belongs to you and isn’t shared. If you’re on a shared computer, log out when you’ve finished playing.
Select “Forgot password” on the login screen to request a new password. You’ll need the email address linked to your player account and your date of birth.
Enter both details, select “Recover” and follow the instructions. Use your new password the next time you log in.
Check whether Caps Lock is on and look for accidental spaces. If your browser fills in your password automatically, it may still have an old one saved. Try entering your current login details manually.
You can log in using your email address even if you’ve forgotten your username. Reset your password using “Forgot password”.
Refresh the page and try an up-to-date browser. You can also open a private browsing window to check whether saved browser data or extensions are interfering with the login.
If the problem only occurs on your phone, try logging in from a computer. If you still can’t log in, contact our . Tell us your device, browser and the exact wording of any error message.
If your account is blocked or you see an account-related message, our can help. Share the exact message and the email address linked to your account, but never your password.
Don’t open a second account to get around a restriction. If you’ve arranged a gambling break or self-exclusion, don’t use another account to continue playing.
If you’ve forgotten your password and can no longer use your registered email address, contact our . Provide the email address previously linked to your account. Don’t open a new player account to resolve this.
Select “Register” to create your player account. You can choose a welcome bonus at the start or continue without one. Register using your own accurate details and an email address you can access. You must be at least 18 years old to play.
Use PLAY150 on your first deposit of at least 20 CHF to claim our casino welcome bonus: 150% up to 750 CHF and 150 free spins. You must wager the bonus amount 30 times within 21 days.
Open our casino directly in the browser on your smartphone or tablet. You don’t need to download an app. Log in with the same details you use on your computer.
If you changed your password on your computer, that new password also applies on your phone. You’ll need to replace any old password saved in your mobile browser.
Use a strong, unique password for your player account. Don’t share it or save it on someone else’s device. Never provide your password, even when contacting support.
If you think someone else has accessed your account, change your password and contact our .
Yes. You can log in using either your email address or username, together with your password.
Select “Forgot password” on the login screen. To recover access, enter the email address linked to your player account and your date of birth, then follow the instructions.
Log in with your account’s email address and your password instead. If you’ve also forgotten your password, reset it using “Forgot password”.
Yes. Use the same login details in your mobile browser as on your computer. You don’t need a separate mobile account.
Contact customer support if you’re having trouble with your existing account. Don’t open a second account to bypass a restriction or login problem.
No deposit is needed to log in to your existing account. The PLAY150 welcome bonus, however, requires your first deposit of at least 20 CHF.
Log in with your email address or username and your password. If you’ve forgotten your password, reset it using “Forgot password” on the login screen.
